Payment Policy | Shree Shyam Enterprises

Payment Policy

Effective Date: [October 23, 2025]

Last Updated: [October 23, 2025]

This Payment Policy explains the payment methods and terms applicable to purchases made through https://kiranalelo.com (“Website”), operated by Shree Shyam Enterprises, located at Sarki Line, Khamgaon – 444303.

1. Accepted Payment Methods

We accept payments through the following methods via our secure payment gateway partner Razorpay:

Credit Cards (Visa, MasterCard, RuPay, etc.)
Debit Cards
Net Banking
UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)
Wallets (as supported by Razorpay)

2. Secure Payment Processing

All transactions on our Website are processed securely through Razorpay, a trusted and PCI DSS-compliant payment gateway. We do not store or have access to your complete payment information such as card numbers or UPI IDs.

Razorpay encrypts all sensitive information to ensure your payment data is handled safely and securely. You can read more about Razorpay’s policies here: Razorpay Privacy Policy.

3. Order Confirmation

Orders are confirmed only after successful payment authorization by your issuing bank or payment provider.
You will receive a confirmation email/SMS once your payment is verified and your order is successfully placed.

4. Payment Failures

If your payment fails, please retry after verifying your payment details.
Do not refresh or close the browser during payment processing.
In case money is deducted but the order is not confirmed, please contact us with transaction details, and we will verify with Razorpay.

5. Refunds and Cancellations

Refunds (if applicable) will be processed through the original payment method used during the purchase. The refund timeline may vary depending on your bank or payment provider, typically within 5–7 business days after approval.

For detailed refund and cancellation terms, please refer to our Refund & Return Policy.

6. Pricing and Taxes

All prices listed on our Website are in Indian Rupees (INR).
Prices are inclusive or exclusive of applicable taxes, as indicated at checkout.
Any additional fees (shipping or handling charges) will be displayed before payment confirmation.

7. Fraudulent Transactions

We reserve the right to cancel any order suspected of fraudulent activity or misuse of payment methods. Legal action may be taken against individuals engaging in fraudulent or unauthorized payment activities.

8. Contact Us

If you have any questions about our payment policy or encounter any issues during checkout, please contact us:

Shree Shyam Enterprises
📍 Sarki Line, Khamgaon – 444303
📧 [Insert your support@kiranalelo.com email]
🌐 https://kiranalelo.com